Print Window 4.0 Won't Show the Print Dialog?
February 22, 2008 14:54 Filed in: Print Window
I've identified an issue where Print Window 4.0 won't
show the print dialog after the user clicks the "Print"
button in the "Print Options" window. This is an issue
that, unfortunately, did not come up in testing.
However, for right now, there is an easy fix.
Check in the Preferences window in the "Behavior" pane and see if "Remember Page Setup Settings" is selected. If it is, try turning it off and see if that resolves the issue. If turning off this preference works for you, then that is what the issue is. (If it doesn't work, please contact me because something else may be going on.)
If this does resolve the problem, turn the preference back on (if you want it on) and then, after closing the Preferences window, select "Page Setup..." from the "File" menu. Set your default Page Setup settings and Print Window should work for you from there on out with that preference selected.
Unfortunately, to fix the problem permanently, it will require an update to Print Window 4. I'm already working on 4.0.1 to address a few minor issues, including this one.
As for the previously reported issue regarding an error in "cFolderList.Initialize", I'm still investigating that one. I still can't reproduce the problem and can't see any obvious place in the code for that error to occur. But, I'll keep on it until I figure it out. Again, if you are one of the unfortunate few to whom this is occurring, please let me know!
Check in the Preferences window in the "Behavior" pane and see if "Remember Page Setup Settings" is selected. If it is, try turning it off and see if that resolves the issue. If turning off this preference works for you, then that is what the issue is. (If it doesn't work, please contact me because something else may be going on.)
If this does resolve the problem, turn the preference back on (if you want it on) and then, after closing the Preferences window, select "Page Setup..." from the "File" menu. Set your default Page Setup settings and Print Window should work for you from there on out with that preference selected.
Unfortunately, to fix the problem permanently, it will require an update to Print Window 4. I'm already working on 4.0.1 to address a few minor issues, including this one.
As for the previously reported issue regarding an error in "cFolderList.Initialize", I'm still investigating that one. I still can't reproduce the problem and can't see any obvious place in the code for that error to occur. But, I'll keep on it until I figure it out. Again, if you are one of the unfortunate few to whom this is occurring, please let me know!